Thank You ... we are here to serve you
Please be patient. You will get a response to your enquiry from Afrimash soon.
Once you receive a quote from us, make payments into “Afrimash Holding Account”. We guarantee sales that go through the “Afrimash Holding Account.” You will be refunded if the seller does not ship the item to you as promised after payment.
We deliver to every state in Nigeria. Be rest assured of satisfactory service from us.
Next Steps ... after you get a quote from us
Afrimash Holding Accounts
Very importantly, all payments should be made to any of Afrimash Holding Accounts below:
First Bank Plc
Account name: WoculusandAfrimash Investments Limited
Account number: 3100393801
UBA Plc
Account name: WoculusandAfrimash Investments Limited
Account number: 1019103939
Call Afrimash on (234) 818 493 7444 if you need help at any time
Ordering online just got way easier, more convenient, and much safer ...
How Afrimash Helps You
We ensure your transaction online is protected so that you can buy the things you need with confidence. When you purchase an item on Afrimash, our guarantees help ensure you receive the items exactly as described and also in time.
How ‘Buyer Protection’ Really Works
Everyone who purchases one or more items on Afrimash and pays into “Afrimash Holding Account” is eligible for the following:
1. Full Refund of Your Money if You Don’t Receive Your Order
If it ever happens that you make payments for an item(s) on Afrimash, and you don’t receive your order as promised, you simply have to contact us for a refund.
2. Full or Partial Refund if the Item Received is not What Was Described
If the item(s) sent to you is really different from what you ordered for, you are free to demand a full or partial refund of your money. A full refund applies if you return the item while a partial return applies when you keep the item.
Steps to Getting Your Refund
If it ever happens that you are unsatisfied by the item you purchase from Afrimash, here are the steps to take:
Step 1. Contact the Seller as soon as Possible
Explain the exact problem to the seller to see if there was any mistake and perhaps the seller will settle with you amicably without getting our arbitration team involved.
To contact the seller, go to your Account, select the product and then click on ‘Contact Seller’ [you will have to login or register to contact seller]. Contacting the seller using our messaging system helps to document your communication with seller.
If the seller is uncooperative or you are still not satisfied, take the next step.
Step 2. Contact Afrimash Arbitration Team
Our arbitration team is hyperactive towards ensuring the buyer is satisfied eventually. By inviting our arbitration team, you want us to mediate between you and the seller in order to ensure justice.
To contact our arbitration team, click here.
Hot Tip
Ensure you thoroughly read the item descriptions before making payments. If you have questions before payments, simply hit the “Request a Quote” button to state your specifications.
If the item you need is completely different from what is described, please make a “Custom Buying Request” here.
