Enquiry (9am-5pm Business Days): +234 809 409 1115 | +234 808 2808 271 | info@afrimash.com

KGE

Shipping Policy

All items ordered are shipped to Afrimash first for authentification and verification before being delivered to the buyers. We guarantee you of "zero risk purchase" experience in our shop and we do our best to ensure every customer is very satisfied with our products.
Thus, we ensure you get exactly what you ordered for and swift delivery within the stipulated shipping/delivery duration.
As delivery times are estimates and not guaranteed, delays in deliveries could be affected by weather-related delays or events outside our control, however, we always inform the customers in due time.

Refund Policy

1. Kindly be informed that we do not accept returns or exchanges unless the supplied items are defective. For defective items, we accept notification within 24 hours of confirmed delivery and reception. Once we are contacted and informed of the defects, we will review the evidence then proceed with the approval of return as well as options for a refund.
2. If you ordered for a specific product delivered in good condition, such products are not eligible for returns.
3. We do not accept returns if you received the specific products you ordered for. Such cases will involve you placing subsequent orders for the other products without an option for return of previously ordered products or refund of payment.
Thus, we advise our customers to review the product information pages, pictures and contact the listed customer care numbers for more inquiries for further clarification.

Cancellation / Return / Exchange Policy

1. Kindly be informed that we do not accept returns or exchanges unless the supplied items are defective. For defective items, we accept notification within 24 hours of confirmed delivery and reception. Once we are contacted and informed of the defects, we will review the evidence then proceed with the approval of return as well as options for a refund.
2. If you ordered for a specific product delivered in good condition, such products are not eligible for returns.
3. We do not accept returns if you received the specific products you ordered for. Such cases will involve you placing subsequent orders for the other products without an option for return of previously ordered products or refund of payment.
Thus, we advise our customers to review the product information pages, pictures and contact the listed customer care numbers for more inquiries for further clarification.

Afrimash.com - Nigeria
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Enquiry (9am-5pm Business Days): +234 809 409 1115 | +234 808 2808 271 | info@afrimash.com
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